Terms, refunds and privacy—in one place.

Effective date: September 20, 2026. Last reviewed: September 20, 2026.

1. Scope and roles

tsm-tool.net provides official-distributor product information, activation-sales guidance and support links for TSM Tool. It does not develop, host or control the TSM Tool application. Turbo Service Mobile controls the official software, registration, supported-model information and server services. Purchases are processed by iPhone Unlocking Store under the terms presented at checkout.

When you leave this site, the destination’s privacy policy, terms, availability and security practices apply. Review those documents before creating an account, submitting payment or downloading software.

2. Terms of use

You may use this site for lawful research, purchasing decisions and authorized mobile-device servicing. You must not use the information to access a device, account or service without ownership, permission or other lawful authority. You must not misrepresent affiliation, copy the site at scale, interfere with its operation or use automated traffic in a way that degrades service.

Compatibility descriptions are general guidance. Model support can depend on region, chipset, firmware, security patch, binary, connection state, account access, credit balance and server availability. A brand name or function category on this site is not a guarantee for a particular job.

3. Digital orders and account details

Activation and credit products are digital. The buyer is responsible for selecting the correct product, checking current support, reading the live price and delivery estimate, and supplying the correct account identifier. Do not submit a password or one-time code as an account identifier.

Activation duration, renewal behavior, credit cost, stock status, taxes, processing time and product inclusions are governed by the information displayed at checkout and any confirmation issued by the seller. Avoid duplicate orders while an earlier valid order is pending.

4. Refund and cancellation conditions

Digital activations and consumable credits can become non-reversible after fulfillment. Once a license is applied to the submitted account, or credits are loaded or consumed, a change-of-mind refund may not be possible. The live store policy and product terms control the final decision.

Contact support before fulfillment when

• You selected the wrong duration or product.
• You entered the wrong account identifier.
• You see an unauthorized or duplicate order.
• You need clarification about delivery or compatibility.

A device-specific failure is not automatically an activation failure

If the account was activated correctly but one model or operation is unavailable, first verify the exact device, firmware, connection mode and current support. Digital access to a multi-device tool is not normally reversed solely because one requested job is unsupported, changed by a security patch or affected by a temporary server condition.

How to request review

Provide the order number, account identifier, product, timestamp, current status and a concise explanation. Do not send passwords, one-time codes, full payment-card data or unnecessary customer information.

5. Information and privacy

This static site can receive ordinary web-server information such as IP address, browser type, requested page, referring page, timestamp and basic device characteristics. If you use the Crisp chat widget, Crisp processes the messages and contact details you submit and technical data needed to deliver the conversation. Linked support channels process the message, profile information and attachments you choose to send under their own policies.

We use information to operate and secure the site, answer inquiries, understand aggregate page use, prevent abuse and comply with legal obligations. We do not need your TSM password, email password or payment one-time code. Do not send those credentials.

The embedded Crisp chat and external destinations—including the developer site, store, WhatsApp, Telegram and YouTube—process information under their own policies. See Crisp privacy information. This site cannot control their retention, international transfers or account settings.

6. Cookies and local storage

The site’s core navigation, filters and content work without an advertising profile. The site does not intentionally set marketing cookies. The Crisp chatbox uses functional cookies to maintain the conversation across pages and visits; see Crisp’s cookie information. Hosting or security infrastructure may use limited technical data necessary to deliver pages and prevent abuse. External sites can use their own cookies after you visit them.

7. Security and retention

Reasonable safeguards are used for site files and support workflows, but no online system is risk-free. Keep support submissions minimal and redact unnecessary identifiers. Order records, messages and technical logs may be retained for support, fraud prevention, accounting or legal requirements according to the receiving service’s policy.

8. Your choices and rights

You can browse without creating an account on this site, avoid external channels, and request correction or deletion of information held directly by the distributor support team where applicable. Legal rights vary by location and may be subject to identity verification, transaction-record obligations or fraud-prevention requirements.

9. Disclaimers and limitation

Information is provided on an “as available” basis and can become outdated when the developer changes models, versions or services. To the maximum extent permitted by law, the site does not warrant that every page, external service, device function or linked product will be uninterrupted, error-free or suitable for a specific repair.

You are responsible for authorization, backups, device handling, regulatory compliance and the decision to run a service operation. Nothing on this site is legal advice or a guarantee that a technical method is permitted in your jurisdiction or by a manufacturer, carrier, lender or organization.

10. Contact and changes

For policy or order questions, use the contact options on the support page. Material changes will be reflected by an updated review date. Continued use after a change means the revised version applies from its stated effective date.